Words
The Power That Builds, Breaks and Rebuilds Lives
Paperback · eBook
Why I Wrote This Book
Because most damage in homes, workplaces and public life is done not by policy, but by sentences spoken carelessly.
Words examines the everyday sentences that shape families, workplaces, congregations and nations — and argues that speaking well is not a decorative skill but a leadership responsibility.
Words is a sustained reflection on the most under-examined tool in human life: the sentence.
Master Chimbala traces how language forms identity long before it forms opinion — how a parent's phrase becomes a child's ceiling, how a manager's tone becomes an organisation's culture, and how public rhetoric becomes national temperature. He draws on broadcasting, training and public speaking to show why the same words land differently depending on timing, relationship and intent.
The book then turns constructive. It sets out how to speak truth without cruelty, disagree without contempt, correct without diminishing, encourage without flattery, and apologise in a way that actually repairs. Throughout, the argument is simple and demanding: if words carry this much weight, they deserve preparation.
- Leaders
- Managers
- Parents
- Teachers
- Church Leaders
- Broadcasters
- Public Servants
- Why language forms identity before it forms opinion
- How to speak difficult truth without causing unnecessary harm
- The difference between influence, manipulation and flattery
- How tone, timing and relationship change the meaning of the same words
- Practical repair language for conflict, correction and apology
- Publisher
- Dynamic Masterpiece
- Language
- English
- Publication Format
- Paperback · eBook
- Book Size
- A5
- Pages
- 196 Pages
- Reading Time
- 5 hours (approx.)
- Publication Status
- Published
A selected excerpt from this book will be published here soon.
Related Articles
The Power of Effective Communication
Communication is the currency of leadership. When leaders speak clearly, systems move; when they mumble, systems drift.
Self-Betrayal: The Sunk Cost Fallacy
The hardest decision a leader ever makes is not what to begin. It is what to stop. The sunk cost fallacy is the quiet self-betrayal that keeps us pouring time, money and identity into what has already failed us.
Why Leadership Must Serve
Authority without service is administration. Leadership begins where service begins — and ends where self-interest returns.
Related Engagements
Book Launch — Words
Sample entry. A public book launch and author conversation.
Community Youth Dialogue
Sample entry. A community dialogue with young people on purpose and work.
International Media Forum
Sample entry. An international panel on media credibility and trust.
Related Books
Become the Master of Public Speaking
A practical roadmap for overcoming fear and self-doubt, and transforming communication into influence and influence into lasting impact.
Declare YES To Life
An invitation to live deliberately — with purpose, courage and hope.
The Heart of Customer Care
Service is not a department or a script — it is the visible shape of an organisation's character.
Referenced By
Become the Master of Public Speaking
A practical roadmap for overcoming fear and self-doubt, and transforming communication into influence and influence into lasting impact.
Declare YES To Life
An invitation to live deliberately — with purpose, courage and hope.
The Heart of Customer Care
Service is not a department or a script — it is the visible shape of an organisation's character.
Social Protection Customer Care
Applying service excellence to the institutions that serve citizens most in need.
Related Speaking Topics
Related Training
Related Consultancy
Related Resources
You May Also Enjoy
Become the Master of Public Speaking
A practical roadmap for overcoming fear and self-doubt, and transforming communication into influence and influence into lasting impact.
Declare YES To Life
An invitation to live deliberately — with purpose, courage and hope.
The Heart of Customer Care
Service is not a department or a script — it is the visible shape of an organisation's character.
Recently Updated
Book Launch — Words
Sample entry. A public book launch and author conversation.
Social Protection Customer Care
Applying service excellence to the institutions that serve citizens most in need.
Community Youth Dialogue
Sample entry. A community dialogue with young people on purpose and work.
Featured Content
International Media Forum
Sample entry. An international panel on media credibility and trust.
Self-Betrayal: The Sunk Cost Fallacy
The hardest decision a leader ever makes is not what to begin. It is what to stop. The sunk cost fallacy is the quiet self-betrayal that keeps us pouring time, money and identity into what has already failed us.
Health Taxes: Investing in Zambia's Health, Prosperity and Future
A health tax is not a punishment. It is a price correction — an honest attempt to make the cost of a harmful product reflect the harm it leaves behind.
Practise the ideas in this book in a live training room.
Walk the journey with personal guidance over time.
Interviews, broadcasts and conversations on these themes.
Shorter essays that extend the thinking in these pages.
Invite the author to bring this message to your audience.